The future of Advanced Practice Providers (APPs) in sleep clinics and telemedicine post-pandemic

Loretta J. Colvin, APRN, ACNP-BC, is a Nurse Practitioner at Sleep Services, SSM Health Medical Group, specializing in the treatment of sleep disorders. Her focus is on insomnia, narcolepsy, obstructive sleep apnea, parasomnias, periodic leg movement disorder, restless leg syndrome, sleep disorders, snoring and telehealth.  

Q: As a nurse practitioner and a specialist at a clinic focused on identifying sleep related disorders, what do you feel is the overall value of such a clinic as a therapeutic need for patients?

Ms. Colvin: Well, for us in sleep, we've experienced a growth in our field, and anticipate further growth. We know that many people remain undiagnosed with their sleep disorders. So, we see our role as filling a need for the public in providing more personalized and specialized care for those that have a sleep problem.

Patients get to us via many routes, including self-referral or referral by their primary care provider or specialist.  We help these patients identify their sleep problems, guide them in testing and treatment decisions, and provide on-going treatment support.

Currently, there are two areas in which there is a particular need. With current stressors impacting our society, there is an increased need for patients to discuss their insomnia or sleep difficulty concerns with a healthcare provider.  We are seeing more patients bring up insomnia concerns to their primary care providers or coming directly to our sleep clinic for discussion of these concerns.   As the recognition of the importance of diagnosing and treatment sleep apnea continues to grow, we see more patients coming to us for care, including those with less obvious symptoms but high risk of sleep apnea due to their comorbid diseases.     

Q: Given current predictions that the outpatient health care structure will change and the number of APRNs and PAs will increase, what is your perspective on role and utilization of APPs, as well as the need to plan for the future care of patients with sleep disorders?

Ms. Colvin: First, let me talk about the national landscape with regards to structure. Nationally, the APP role and the number of professionals in that role is growing, so that's going to help meet some of the needs of our society for providing health care, whether it be primary care or specialty care, like I do, or acute care in the hospital. At present, there are a significant number of places where we fill a needed role but within the area of sleep, there is a likely to be an  increase in need for APPs as a result of attrition in the field as well as a shift in how many physicians are available to provide care in our ever-expanding specialty. What we then need to do is figure out how do we train these Providers in a specialty? This is not a specialty that is a large part of our basic education, so how do we train people into that specialty? And how do we prepare them for their role and ensure that we are offering opportunities to expand their capabilities over time?

An example of this can be seen with regards to the opportunities now being offered in telehealth in behavioral sleep medicine and in working with conditions like insomnia, or with people who have difficulty in trying to adjust to Continuous Positive Airway Pressure (CPAP) therapy and might need additional assistance and coaching.

Within my organization, physicians will refer patients directly to me who have struggled to use PAP in the past.  With specialized guidance, these past struggles can often be overcome thanks to improvements in our equipment and technology, patient knowledge and acceptance combined with personalized specialty care. I have had good success with helping patients who were not successful using PAP 10 or 20 years ago to become successful through guidance and coaching.  When we encounter anxiety or claustrophobia with PAP, we can incorporate behavioral sleep principles into the patient’s care to help them better acclimate to PAP therapy or consider alternative therapies.

Q: With more than 70 million US adults affected by sleep disorders and a growing number of clinicians and sleep practitioners gaining expertise in virtual models for diagnosis and treatments, what is your approach to using the telehealth to provide the same level of support, education, and therapy at home versus in the office?

Ms. Colvin: The pandemic definitely pushed us farther along in how we use telehealth. Before the pandemic, I was utilizing it in small increments, but there were some limits as a result of either regulation or reimbursement that caused it to not be included as a larger part of our program. However, now that we've experienced this shift with the pandemic, our health system has invested more in technology, and exposed more patients to the experience, I think telehealth and our usage of it will be different once we come out on the other side of this public health crisis. So, now we must decide, how are we going to use this mode as an alternative model of care?

I see two main focuses for us in sleep—expanding patient access and patient convenience. As technology improves, it will expand access for patients with less accessibility to technology and the internet, such as those in rural areas. And with smartphones becoming even more readily available and more capable of doing virtual care, we see potential to reach out and treat patients who we would otherwise not be able to offer treatment to.

Patient convenience is also very important. With virtual visits, we may be able to keep patients from having to leave work as they may be able to just ‘pop out’ at lunch, have a visit, and then go right back to work. Doing so also helps if patients have care giving responsibilities as they don't have to, for example, find a babysitter to come in for an office visit as they can make the necessary arrangements from home.

In lockstep with patient access and convenience, I am interested to see how telehealth, over time, manifests for patients with disabilities but we are already seeing the benefits of its application within this population.

I have a patient who is confined to a wheelchair so for this patient to get to a visit requires significant planning time to get into the van and be driven to the clinic by his caregiver, who has to schedule time off from work. So, it is not an easy process for this patient to come in and see me for a quick visit. With telehealth, this simple visit doesn’t have to be a whole- or half-day affair as it can be a quick check-in. If an in-person visit is warranted, we can always arrange that but usually we can accomplish what we need to on video and audio.

Another example is with those patients with hearing impairments. Depending on the impairment, certain patients may be able to use Bluetooth or audio enhancement with their hearing aids and can actually hear me better in a video environment than they can in the clinic; especially at this point in time as we are masked when in the office.

Q: In what ways do you think the telemedicine diagnosis process might be impacted post-pandemic?

Ms. Colvin: At-home sleep testing became available several years ago, but it has a limited role as it is specifically for the diagnosis of sleep apnea in the uncomplicated patient. Telehealth offers some convenience in enabling patients to be tested in their home and it is also more affordable for the patient and for insurance. In fact, this is seen as one of the disruptors in our field that will continue to expand in the appropriate patient populations. But we will always have to acknowledge that it won't serve all patient needs because our more complex patients still need to come in for in-person testing.

Q: Overall, in what ways do sleep professionals support the value of having a specialist care model versus a generalist PCP model to perform patient care within the US as well as other countries?

Ms. Colvin: From my view, I see that our PCPs are already stretched thin in their ability to provide easily accessible care and I think it would be difficult for them to also provide the specialty care that patients with sleep disorders need. Some of the less complex patients might be able to stay within a primary care environment but as technology, as well as the software training that is required to be able to communicate with the devices our patients use for treatment or for diagnosis, continues to become more complex, it can become difficult to manage through the primary care environment.

The question then goes back to, how can we be as accessible as possible in an underserved area or where the specialty clinic is not easy to access? I think this is where telehealth may give us new options for expanding access to patients who can use the technology that is available.

Loretta J. Colvin, APRN, ACNP-BC, is a Nurse Practitioner at Sleep Services, SSM Health Medical Group, specializing in the treatment of sleep disorders. Her focus is on insomnia, narcolepsy, obstructive sleep apnea, parasomnias, periodic leg movement disorder, restless leg syndrome, sleep disorders, snoring and telehealth.  

Q: As a nurse practitioner and a specialist at a clinic focused on identifying sleep related disorders, what do you feel is the overall value of such a clinic as a therapeutic need for patients?

Ms. Colvin: Well, for us in sleep, we've experienced a growth in our field, and anticipate further growth. We know that many people remain undiagnosed with their sleep disorders. So, we see our role as filling a need for the public in providing more personalized and specialized care for those that have a sleep problem.

Patients get to us via many routes, including self-referral or referral by their primary care provider or specialist.  We help these patients identify their sleep problems, guide them in testing and treatment decisions, and provide on-going treatment support.

Currently, there are two areas in which there is a particular need. With current stressors impacting our society, there is an increased need for patients to discuss their insomnia or sleep difficulty concerns with a healthcare provider.  We are seeing more patients bring up insomnia concerns to their primary care providers or coming directly to our sleep clinic for discussion of these concerns.   As the recognition of the importance of diagnosing and treatment sleep apnea continues to grow, we see more patients coming to us for care, including those with less obvious symptoms but high risk of sleep apnea due to their comorbid diseases.     

Q: Given current predictions that the outpatient health care structure will change and the number of APRNs and PAs will increase, what is your perspective on role and utilization of APPs, as well as the need to plan for the future care of patients with sleep disorders?

Ms. Colvin: First, let me talk about the national landscape with regards to structure. Nationally, the APP role and the number of professionals in that role is growing, so that's going to help meet some of the needs of our society for providing health care, whether it be primary care or specialty care, like I do, or acute care in the hospital. At present, there are a significant number of places where we fill a needed role but within the area of sleep, there is a likely to be an  increase in need for APPs as a result of attrition in the field as well as a shift in how many physicians are available to provide care in our ever-expanding specialty. What we then need to do is figure out how do we train these Providers in a specialty? This is not a specialty that is a large part of our basic education, so how do we train people into that specialty? And how do we prepare them for their role and ensure that we are offering opportunities to expand their capabilities over time?

An example of this can be seen with regards to the opportunities now being offered in telehealth in behavioral sleep medicine and in working with conditions like insomnia, or with people who have difficulty in trying to adjust to Continuous Positive Airway Pressure (CPAP) therapy and might need additional assistance and coaching.

Within my organization, physicians will refer patients directly to me who have struggled to use PAP in the past.  With specialized guidance, these past struggles can often be overcome thanks to improvements in our equipment and technology, patient knowledge and acceptance combined with personalized specialty care. I have had good success with helping patients who were not successful using PAP 10 or 20 years ago to become successful through guidance and coaching.  When we encounter anxiety or claustrophobia with PAP, we can incorporate behavioral sleep principles into the patient’s care to help them better acclimate to PAP therapy or consider alternative therapies.

Q: With more than 70 million US adults affected by sleep disorders and a growing number of clinicians and sleep practitioners gaining expertise in virtual models for diagnosis and treatments, what is your approach to using the telehealth to provide the same level of support, education, and therapy at home versus in the office?

Ms. Colvin: The pandemic definitely pushed us farther along in how we use telehealth. Before the pandemic, I was utilizing it in small increments, but there were some limits as a result of either regulation or reimbursement that caused it to not be included as a larger part of our program. However, now that we've experienced this shift with the pandemic, our health system has invested more in technology, and exposed more patients to the experience, I think telehealth and our usage of it will be different once we come out on the other side of this public health crisis. So, now we must decide, how are we going to use this mode as an alternative model of care?

I see two main focuses for us in sleep—expanding patient access and patient convenience. As technology improves, it will expand access for patients with less accessibility to technology and the internet, such as those in rural areas. And with smartphones becoming even more readily available and more capable of doing virtual care, we see potential to reach out and treat patients who we would otherwise not be able to offer treatment to.

Patient convenience is also very important. With virtual visits, we may be able to keep patients from having to leave work as they may be able to just ‘pop out’ at lunch, have a visit, and then go right back to work. Doing so also helps if patients have care giving responsibilities as they don't have to, for example, find a babysitter to come in for an office visit as they can make the necessary arrangements from home.

In lockstep with patient access and convenience, I am interested to see how telehealth, over time, manifests for patients with disabilities but we are already seeing the benefits of its application within this population.

I have a patient who is confined to a wheelchair so for this patient to get to a visit requires significant planning time to get into the van and be driven to the clinic by his caregiver, who has to schedule time off from work. So, it is not an easy process for this patient to come in and see me for a quick visit. With telehealth, this simple visit doesn’t have to be a whole- or half-day affair as it can be a quick check-in. If an in-person visit is warranted, we can always arrange that but usually we can accomplish what we need to on video and audio.

Another example is with those patients with hearing impairments. Depending on the impairment, certain patients may be able to use Bluetooth or audio enhancement with their hearing aids and can actually hear me better in a video environment than they can in the clinic; especially at this point in time as we are masked when in the office.

Q: In what ways do you think the telemedicine diagnosis process might be impacted post-pandemic?

Ms. Colvin: At-home sleep testing became available several years ago, but it has a limited role as it is specifically for the diagnosis of sleep apnea in the uncomplicated patient. Telehealth offers some convenience in enabling patients to be tested in their home and it is also more affordable for the patient and for insurance. In fact, this is seen as one of the disruptors in our field that will continue to expand in the appropriate patient populations. But we will always have to acknowledge that it won't serve all patient needs because our more complex patients still need to come in for in-person testing.

Q: Overall, in what ways do sleep professionals support the value of having a specialist care model versus a generalist PCP model to perform patient care within the US as well as other countries?

Ms. Colvin: From my view, I see that our PCPs are already stretched thin in their ability to provide easily accessible care and I think it would be difficult for them to also provide the specialty care that patients with sleep disorders need. Some of the less complex patients might be able to stay within a primary care environment but as technology, as well as the software training that is required to be able to communicate with the devices our patients use for treatment or for diagnosis, continues to become more complex, it can become difficult to manage through the primary care environment.

The question then goes back to, how can we be as accessible as possible in an underserved area or where the specialty clinic is not easy to access? I think this is where telehealth may give us new options for expanding access to patients who can use the technology that is available.

Loretta J. Colvin, APRN, ACNP-BC, is a Nurse Practitioner at Sleep Services, SSM Health Medical Group, specializing in the treatment of sleep disorders. Her focus is on insomnia, narcolepsy, obstructive sleep apnea, parasomnias, periodic leg movement disorder, restless leg syndrome, sleep disorders, snoring and telehealth.  

Q: As a nurse practitioner and a specialist at a clinic focused on identifying sleep related disorders, what do you feel is the overall value of such a clinic as a therapeutic need for patients?

Ms. Colvin: Well, for us in sleep, we've experienced a growth in our field, and anticipate further growth. We know that many people remain undiagnosed with their sleep disorders. So, we see our role as filling a need for the public in providing more personalized and specialized care for those that have a sleep problem.

Patients get to us via many routes, including self-referral or referral by their primary care provider or specialist.  We help these patients identify their sleep problems, guide them in testing and treatment decisions, and provide on-going treatment support.

Currently, there are two areas in which there is a particular need. With current stressors impacting our society, there is an increased need for patients to discuss their insomnia or sleep difficulty concerns with a healthcare provider.  We are seeing more patients bring up insomnia concerns to their primary care providers or coming directly to our sleep clinic for discussion of these concerns.   As the recognition of the importance of diagnosing and treatment sleep apnea continues to grow, we see more patients coming to us for care, including those with less obvious symptoms but high risk of sleep apnea due to their comorbid diseases.     

Q: Given current predictions that the outpatient health care structure will change and the number of APRNs and PAs will increase, what is your perspective on role and utilization of APPs, as well as the need to plan for the future care of patients with sleep disorders?

Ms. Colvin: First, let me talk about the national landscape with regards to structure. Nationally, the APP role and the number of professionals in that role is growing, so that's going to help meet some of the needs of our society for providing health care, whether it be primary care or specialty care, like I do, or acute care in the hospital. At present, there are a significant number of places where we fill a needed role but within the area of sleep, there is a likely to be an  increase in need for APPs as a result of attrition in the field as well as a shift in how many physicians are available to provide care in our ever-expanding specialty. What we then need to do is figure out how do we train these Providers in a specialty? This is not a specialty that is a large part of our basic education, so how do we train people into that specialty? And how do we prepare them for their role and ensure that we are offering opportunities to expand their capabilities over time?

An example of this can be seen with regards to the opportunities now being offered in telehealth in behavioral sleep medicine and in working with conditions like insomnia, or with people who have difficulty in trying to adjust to Continuous Positive Airway Pressure (CPAP) therapy and might need additional assistance and coaching.

Within my organization, physicians will refer patients directly to me who have struggled to use PAP in the past.  With specialized guidance, these past struggles can often be overcome thanks to improvements in our equipment and technology, patient knowledge and acceptance combined with personalized specialty care. I have had good success with helping patients who were not successful using PAP 10 or 20 years ago to become successful through guidance and coaching.  When we encounter anxiety or claustrophobia with PAP, we can incorporate behavioral sleep principles into the patient’s care to help them better acclimate to PAP therapy or consider alternative therapies.

Q: With more than 70 million US adults affected by sleep disorders and a growing number of clinicians and sleep practitioners gaining expertise in virtual models for diagnosis and treatments, what is your approach to using the telehealth to provide the same level of support, education, and therapy at home versus in the office?

Ms. Colvin: The pandemic definitely pushed us farther along in how we use telehealth. Before the pandemic, I was utilizing it in small increments, but there were some limits as a result of either regulation or reimbursement that caused it to not be included as a larger part of our program. However, now that we've experienced this shift with the pandemic, our health system has invested more in technology, and exposed more patients to the experience, I think telehealth and our usage of it will be different once we come out on the other side of this public health crisis. So, now we must decide, how are we going to use this mode as an alternative model of care?

I see two main focuses for us in sleep—expanding patient access and patient convenience. As technology improves, it will expand access for patients with less accessibility to technology and the internet, such as those in rural areas. And with smartphones becoming even more readily available and more capable of doing virtual care, we see potential to reach out and treat patients who we would otherwise not be able to offer treatment to.

Patient convenience is also very important. With virtual visits, we may be able to keep patients from having to leave work as they may be able to just ‘pop out’ at lunch, have a visit, and then go right back to work. Doing so also helps if patients have care giving responsibilities as they don't have to, for example, find a babysitter to come in for an office visit as they can make the necessary arrangements from home.

In lockstep with patient access and convenience, I am interested to see how telehealth, over time, manifests for patients with disabilities but we are already seeing the benefits of its application within this population.

I have a patient who is confined to a wheelchair so for this patient to get to a visit requires significant planning time to get into the van and be driven to the clinic by his caregiver, who has to schedule time off from work. So, it is not an easy process for this patient to come in and see me for a quick visit. With telehealth, this simple visit doesn’t have to be a whole- or half-day affair as it can be a quick check-in. If an in-person visit is warranted, we can always arrange that but usually we can accomplish what we need to on video and audio.

Another example is with those patients with hearing impairments. Depending on the impairment, certain patients may be able to use Bluetooth or audio enhancement with their hearing aids and can actually hear me better in a video environment than they can in the clinic; especially at this point in time as we are masked when in the office.

Q: In what ways do you think the telemedicine diagnosis process might be impacted post-pandemic?

Ms. Colvin: At-home sleep testing became available several years ago, but it has a limited role as it is specifically for the diagnosis of sleep apnea in the uncomplicated patient. Telehealth offers some convenience in enabling patients to be tested in their home and it is also more affordable for the patient and for insurance. In fact, this is seen as one of the disruptors in our field that will continue to expand in the appropriate patient populations. But we will always have to acknowledge that it won't serve all patient needs because our more complex patients still need to come in for in-person testing.

Q: Overall, in what ways do sleep professionals support the value of having a specialist care model versus a generalist PCP model to perform patient care within the US as well as other countries?

Ms. Colvin: From my view, I see that our PCPs are already stretched thin in their ability to provide easily accessible care and I think it would be difficult for them to also provide the specialty care that patients with sleep disorders need. Some of the less complex patients might be able to stay within a primary care environment but as technology, as well as the software training that is required to be able to communicate with the devices our patients use for treatment or for diagnosis, continues to become more complex, it can become difficult to manage through the primary care environment.

The question then goes back to, how can we be as accessible as possible in an underserved area or where the specialty clinic is not easy to access? I think this is where telehealth may give us new options for expanding access to patients who can use the technology that is available.