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ICD-10: Feds tout resources available for Oct. 1 switch

Officials from the Centers for Medicare & Medicaid Services sought to assure physicians that the agency is on track for a smooth transition to ICD-10 on Oct. 1.

“We have proven that our claims processing center will be able to accept claims without any problems, and [the claims] will be paid,” Dr. William Rogers, ICD-10 ombudsman at CMS, said in a press conference Sept. 24.

Dr. Patrick H. Conway

Dr. Patrick H. Conway, CMS principal deputy administrator, added that real-time monitoring of the switch will take place so that the agency can “investigate and address issues as they come in through the ICD-10 coordination center.”

Dr. Rogers and Dr. Conway outlined a number of resources available to assist with the transition:

• General information is available is available at the Road to ICD-10 and www.cms.gov/ICD10.

• Should a problem or concern arise, turn first to your billing vendor or clearinghouse.

• Next, reach out to your Medicare administrative contractor (MAC).

• Questions and concerns can be emailed to the ICD-10 Coordination Center at [email protected].

• If there are still issues, email the ICD-10 ombudsman’s office at [email protected].Both Dr. Rogers and Dr. Conway downplayed concerns about whether stalled congressional budget negotiations, potentially leading to a government shutdown, would have any impact on the ICD-10 transition. They emphasized that patients will receive the same services on Oct. 1, when ICD-10 officially kicks off, as they did the day before.

Data on claims processing under ICD-10 will be available after one full billing cycle is complete, which should be about 30 days, Dr. Conway said.

[email protected]

On Twitter @whitneymcknight

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Officials from the Centers for Medicare & Medicaid Services sought to assure physicians that the agency is on track for a smooth transition to ICD-10 on Oct. 1.

“We have proven that our claims processing center will be able to accept claims without any problems, and [the claims] will be paid,” Dr. William Rogers, ICD-10 ombudsman at CMS, said in a press conference Sept. 24.

Dr. Patrick H. Conway

Dr. Patrick H. Conway, CMS principal deputy administrator, added that real-time monitoring of the switch will take place so that the agency can “investigate and address issues as they come in through the ICD-10 coordination center.”

Dr. Rogers and Dr. Conway outlined a number of resources available to assist with the transition:

• General information is available is available at the Road to ICD-10 and www.cms.gov/ICD10.

• Should a problem or concern arise, turn first to your billing vendor or clearinghouse.

• Next, reach out to your Medicare administrative contractor (MAC).

• Questions and concerns can be emailed to the ICD-10 Coordination Center at [email protected].

• If there are still issues, email the ICD-10 ombudsman’s office at [email protected].Both Dr. Rogers and Dr. Conway downplayed concerns about whether stalled congressional budget negotiations, potentially leading to a government shutdown, would have any impact on the ICD-10 transition. They emphasized that patients will receive the same services on Oct. 1, when ICD-10 officially kicks off, as they did the day before.

Data on claims processing under ICD-10 will be available after one full billing cycle is complete, which should be about 30 days, Dr. Conway said.

[email protected]

On Twitter @whitneymcknight

Officials from the Centers for Medicare & Medicaid Services sought to assure physicians that the agency is on track for a smooth transition to ICD-10 on Oct. 1.

“We have proven that our claims processing center will be able to accept claims without any problems, and [the claims] will be paid,” Dr. William Rogers, ICD-10 ombudsman at CMS, said in a press conference Sept. 24.

Dr. Patrick H. Conway

Dr. Patrick H. Conway, CMS principal deputy administrator, added that real-time monitoring of the switch will take place so that the agency can “investigate and address issues as they come in through the ICD-10 coordination center.”

Dr. Rogers and Dr. Conway outlined a number of resources available to assist with the transition:

• General information is available is available at the Road to ICD-10 and www.cms.gov/ICD10.

• Should a problem or concern arise, turn first to your billing vendor or clearinghouse.

• Next, reach out to your Medicare administrative contractor (MAC).

• Questions and concerns can be emailed to the ICD-10 Coordination Center at [email protected].

• If there are still issues, email the ICD-10 ombudsman’s office at [email protected].Both Dr. Rogers and Dr. Conway downplayed concerns about whether stalled congressional budget negotiations, potentially leading to a government shutdown, would have any impact on the ICD-10 transition. They emphasized that patients will receive the same services on Oct. 1, when ICD-10 officially kicks off, as they did the day before.

Data on claims processing under ICD-10 will be available after one full billing cycle is complete, which should be about 30 days, Dr. Conway said.

[email protected]

On Twitter @whitneymcknight

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