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Young Adults With Suicidal Ideation: Who Reaches Out by Texting for Help and Why Do Others Hold Back?
TOPLINE:
Among young adults with suicidal ideation, factors associated with the use of crisis text services were female sex, minoritized sexual orientation, engagement with a mental health provider, and prior hospitalizations. Participants who never texted crisis lines faced barriers such as doubts about effectiveness and embarrassment.
METHODOLOGY:
- Researchers conducted a cross-sectional survey study in Oregon from August to December 2023 to identify characteristics linked to the use of crisis text services and barriers to use in young adults aged 18-24 years with suicidal ideation and financial stress.
- Overall, 118 participants were recruited through community partners and social media advertisements; 76% of them identified having a minoritized gender or sexual orientation.
- Participants completed an online survey with 38 closed-ended and two open-ended items, including questions about hospitalizations for suicidal thoughts, suicide attempts, mental health provider status, service use, decision-making factors for contacting crisis lines, and barriers preventing the use of the service.
- Differences in demographic and health care characteristics between those who had ever texted crisis lines and those who had never were examined.
TAKEAWAY:
- When asked about disclosing suicidal ideation, participants most frequently told no one (69%), told a friend/boyfriend/girlfriend (64%), and texted/chatted with a crisis line (47%).
- Female sex (P = .019) and having a minoritized sexual orientation (P = .048) were significantly associated with the use of crisis text services, whereas minoritized gender status, race, and urbanicity showed no significant association. Having a mental health provider correlated with the use of crisis text services (P = .010), as did prior hospitalization for suicidal ideation or suicide attempt (P = .003).
- Participants who had ever texted crisis lines (n = 55) most often reported using crisis text services because they had no one else to talk to (78%), felt like a burden to others (71%), and preferred anonymity (65%).
- Among 63 participants who never texted crisis lines, 84% had heard of crisis text services but chose not to use them; key reasons for not texting included believing it would not help (46%), embarrassment (41%), and preferring to solve the problem independently (35%).
IN PRACTICE:
"[The study findings] highlight that unique outreach efforts may be necessary to engage young adults reluctant to seek support," the authors wrote, further suggesting that "local and national lines could benefit from improved conversational quality within CTS [crisis text services], possibly including enhanced training for counselors to increase the personalization of counseling and sensitivity to texters' situations."
SOURCE:
The study was led by Kate LaForge, PhD, MPH, of the Center to Improve Veteran Involvement in Care at the VA Portland Healthcare System in Portland, Oregon. It was published online on March 13, 2026, in the Journal of Adolescent Health.
LIMITATIONS:
The cross-sectional design did not allow for determining causal relationships between healthcare characteristics and the use of the crisis text service. Relying on self-reported data may have introduced recall bias. The severity of suicidal ideation was not measured, and the sample size was small.
DISCLOSURES:
The research was supported by the Office of Academic Affiliations and the Office of Research and Development Health Systems Research Service, US Department of Veterans Affairs. Some authors reported being supported by various sources, including the Agency for Healthcare Research & Quality, National Institute on Drug Abuse, or Department of Veterans Affairs Health Systems Research, and one of them reported being a paid consultant for Google Health. The authors declared having no conflicts of interest.
This article was created using several editorial tools, including AI, as part of the process. Human editors reviewed this content before publication.
A version of this article first appeared on Medscape.com.
TOPLINE:
Among young adults with suicidal ideation, factors associated with the use of crisis text services were female sex, minoritized sexual orientation, engagement with a mental health provider, and prior hospitalizations. Participants who never texted crisis lines faced barriers such as doubts about effectiveness and embarrassment.
METHODOLOGY:
- Researchers conducted a cross-sectional survey study in Oregon from August to December 2023 to identify characteristics linked to the use of crisis text services and barriers to use in young adults aged 18-24 years with suicidal ideation and financial stress.
- Overall, 118 participants were recruited through community partners and social media advertisements; 76% of them identified having a minoritized gender or sexual orientation.
- Participants completed an online survey with 38 closed-ended and two open-ended items, including questions about hospitalizations for suicidal thoughts, suicide attempts, mental health provider status, service use, decision-making factors for contacting crisis lines, and barriers preventing the use of the service.
- Differences in demographic and health care characteristics between those who had ever texted crisis lines and those who had never were examined.
TAKEAWAY:
- When asked about disclosing suicidal ideation, participants most frequently told no one (69%), told a friend/boyfriend/girlfriend (64%), and texted/chatted with a crisis line (47%).
- Female sex (P = .019) and having a minoritized sexual orientation (P = .048) were significantly associated with the use of crisis text services, whereas minoritized gender status, race, and urbanicity showed no significant association. Having a mental health provider correlated with the use of crisis text services (P = .010), as did prior hospitalization for suicidal ideation or suicide attempt (P = .003).
- Participants who had ever texted crisis lines (n = 55) most often reported using crisis text services because they had no one else to talk to (78%), felt like a burden to others (71%), and preferred anonymity (65%).
- Among 63 participants who never texted crisis lines, 84% had heard of crisis text services but chose not to use them; key reasons for not texting included believing it would not help (46%), embarrassment (41%), and preferring to solve the problem independently (35%).
IN PRACTICE:
"[The study findings] highlight that unique outreach efforts may be necessary to engage young adults reluctant to seek support," the authors wrote, further suggesting that "local and national lines could benefit from improved conversational quality within CTS [crisis text services], possibly including enhanced training for counselors to increase the personalization of counseling and sensitivity to texters' situations."
SOURCE:
The study was led by Kate LaForge, PhD, MPH, of the Center to Improve Veteran Involvement in Care at the VA Portland Healthcare System in Portland, Oregon. It was published online on March 13, 2026, in the Journal of Adolescent Health.
LIMITATIONS:
The cross-sectional design did not allow for determining causal relationships between healthcare characteristics and the use of the crisis text service. Relying on self-reported data may have introduced recall bias. The severity of suicidal ideation was not measured, and the sample size was small.
DISCLOSURES:
The research was supported by the Office of Academic Affiliations and the Office of Research and Development Health Systems Research Service, US Department of Veterans Affairs. Some authors reported being supported by various sources, including the Agency for Healthcare Research & Quality, National Institute on Drug Abuse, or Department of Veterans Affairs Health Systems Research, and one of them reported being a paid consultant for Google Health. The authors declared having no conflicts of interest.
This article was created using several editorial tools, including AI, as part of the process. Human editors reviewed this content before publication.
A version of this article first appeared on Medscape.com.
TOPLINE:
Among young adults with suicidal ideation, factors associated with the use of crisis text services were female sex, minoritized sexual orientation, engagement with a mental health provider, and prior hospitalizations. Participants who never texted crisis lines faced barriers such as doubts about effectiveness and embarrassment.
METHODOLOGY:
- Researchers conducted a cross-sectional survey study in Oregon from August to December 2023 to identify characteristics linked to the use of crisis text services and barriers to use in young adults aged 18-24 years with suicidal ideation and financial stress.
- Overall, 118 participants were recruited through community partners and social media advertisements; 76% of them identified having a minoritized gender or sexual orientation.
- Participants completed an online survey with 38 closed-ended and two open-ended items, including questions about hospitalizations for suicidal thoughts, suicide attempts, mental health provider status, service use, decision-making factors for contacting crisis lines, and barriers preventing the use of the service.
- Differences in demographic and health care characteristics between those who had ever texted crisis lines and those who had never were examined.
TAKEAWAY:
- When asked about disclosing suicidal ideation, participants most frequently told no one (69%), told a friend/boyfriend/girlfriend (64%), and texted/chatted with a crisis line (47%).
- Female sex (P = .019) and having a minoritized sexual orientation (P = .048) were significantly associated with the use of crisis text services, whereas minoritized gender status, race, and urbanicity showed no significant association. Having a mental health provider correlated with the use of crisis text services (P = .010), as did prior hospitalization for suicidal ideation or suicide attempt (P = .003).
- Participants who had ever texted crisis lines (n = 55) most often reported using crisis text services because they had no one else to talk to (78%), felt like a burden to others (71%), and preferred anonymity (65%).
- Among 63 participants who never texted crisis lines, 84% had heard of crisis text services but chose not to use them; key reasons for not texting included believing it would not help (46%), embarrassment (41%), and preferring to solve the problem independently (35%).
IN PRACTICE:
"[The study findings] highlight that unique outreach efforts may be necessary to engage young adults reluctant to seek support," the authors wrote, further suggesting that "local and national lines could benefit from improved conversational quality within CTS [crisis text services], possibly including enhanced training for counselors to increase the personalization of counseling and sensitivity to texters' situations."
SOURCE:
The study was led by Kate LaForge, PhD, MPH, of the Center to Improve Veteran Involvement in Care at the VA Portland Healthcare System in Portland, Oregon. It was published online on March 13, 2026, in the Journal of Adolescent Health.
LIMITATIONS:
The cross-sectional design did not allow for determining causal relationships between healthcare characteristics and the use of the crisis text service. Relying on self-reported data may have introduced recall bias. The severity of suicidal ideation was not measured, and the sample size was small.
DISCLOSURES:
The research was supported by the Office of Academic Affiliations and the Office of Research and Development Health Systems Research Service, US Department of Veterans Affairs. Some authors reported being supported by various sources, including the Agency for Healthcare Research & Quality, National Institute on Drug Abuse, or Department of Veterans Affairs Health Systems Research, and one of them reported being a paid consultant for Google Health. The authors declared having no conflicts of interest.
This article was created using several editorial tools, including AI, as part of the process. Human editors reviewed this content before publication.
A version of this article first appeared on Medscape.com.
Young Adults With Suicidal Ideation: Who Reaches Out by Texting for Help and Why Do Others Hold Back?
Young Adults With Suicidal Ideation: Who Reaches Out by Texting for Help and Why Do Others Hold Back?