Improving Healthcare Value: COVID-19 Emergency Regulatory Relief and Implications for Post-Acute Skilled Nursing Facility Care

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Medicare beneficiary who requires skilled care in a nursing home? Better be admitted for at least 3 days in the hospital first if you want the nursing home paid for. Govt doesn’t always make sense. We’re listening to feedback.

—Centers for Medicare & Medicaid Services Administrator Seema Verma, @SeemaCMS, August 4, 2019, via Twitter.1

On March 13, 2020, the president of the United States declared a national health emergency, granting the secretary of the United States Department of Health & Human Services authority to grant waivers intended to ease certain Medicare and Medicaid program requirements.2 Broad waiver categories include those that may be requested by an individual institution, as well as “COVID-19 Emergency Declaration Blanket Waivers,” which automatically apply across all facilities and providers. As stated by the Centers for Medicare & Medicaid Services (CMS), waivers are intended to create “regulatory flexibilities to help healthcare providers contain the spread of 2019 Novel Coronavirus Disease (COVID-19).” These provisions are retroactive to March 1, 2020, expire at the end of the “emergency period or 60 days from the date the waiver . . . is first published” and can be extended by the secretary.2

The issued blanket waivers remove administrative requirements in a wide range of care settings including home health, hospice, hospitals, and skilled nursing facilities (SNF), among others. The waiving of many of these administrative requirements are welcomed by providers and administrators alike in this time of national crisis. For example, relaxation of verbal order signage requirements and expanded coverage of telehealth will, almost certainly, improve accessibility, efficiency, and requisite coordination and care across settings. Emergence of these new “COVID-19” waivers also present rare and valuable opportunities to examine care improvement in areas long believed to need permanent regulatory change. Perhaps the most important of these long over-due changes is the current CMS process for determining Part A eligibility for post-acute skilled nursing facility coverage for traditional Medicare beneficiaries following an inpatient hospitalization. Under COVID-19, CMS has now granted a waiver that “authorizes the Secretary to provide for Skilled Nursing Facilities (SNF) coverage in the absence of a qualifying [three consecutive inpatient midnight] hospital stay. . . .”2 Although demand for SNF placement may shift during the pandemic, hospitals facing capacity issues will more easily be able to discharge Medicare beneficiaries ready for post-acute care.

POST-ACUTE SKILLED NURSING FACILITY COVERAGE

When Medicare was established in 1965, approximately half of Americans over age 65 did not have health insurance, and older adults were the most likely demographic to be living in poverty.3 Originally called “Hospital Insurance” or “Medicare Part A,” these “Inpatient Hospital Services” are described in Social Security statute as “items and services furnished to an inpatient of a hospital” including room and board, nursing services, pharmaceuticals, and medical and surgical services delivered in the hospital.4 In 1967, Medicare beneficiaries staying three consecutive inpatient hospital midnights were also afforded post-acute SNF coverage for up to 100 days. As expected, hospital use increased as seniors had coverage for hospital care and were also, in many cases, able to access higher quality post-hospital care.5

Over the past 50 years, two important changes have shifted Medicare beneficiary SNF coverage. First, due to efficiencies and changes in care delivery, average length of hospital stay for Americans over age 65 has shrunk from 14 days in 1965 to approximately 5 days currently.5,6 Now, fewer beneficiaries spend the necessary three or more nights in the hospital to qualify for post-acute SNF coverage. Second, and most importantly, CMS created “observation status” in the 1980s, which allowed for patients to be observed as “outpatients” in a hospital instead of as inpatients. Notably, these observation nights fall under outpatient status (Part B), and therefore do not count toward the statutory SNF coverage requirement of three inpatient midnights.

According to CMS, observation should be used so that a “decision can be made regarding whether patients will require further treatment as hospital inpatients or if they are able to be discharged from the hospital. . . . In the majority of cases, the decision can be made in less than 48 hours, usually in less than 24 hours.”7 At the time of its development, this concept fit the growing use of Emergency Department observation units, in which patients presented for an acute issue but could usually discharge home in the stated time frame.

OBSERVATION CARE

In reality, outpatient (observation) status is not synonymous with observation units. Because observation is a billing determination, not a specific type of clinical care, observation care may be delivered anywhere in a hospital—including an observation unit, a hospital ward, or even an intensive care unit (ICU). While all hospitals may deliver observation care, only about one-third of hospitals have observation units, and even hospitals with observation units deliver observation care outside of these units. Traditional Medicare beneficiaries who stay three or more nights in the hospital but cannot meet the three inpatient midnight requirement to access their SNF coverage benefits because of outpatient (observation) nights are often left vulnerable and confused, saddling them with an average of $10,503 for each uncovered SNF stay.8 As emergent evidence demonstrates striking racial, geographic, and socioeconomic-based health disparities in COVID-19, renewal of the “three-midnight rule” could have disproportionate and long-lasting ramifications for these populations in particular.9

Hospital observation stays (or observation nights) can look identical to inpatient hospital stays, as defined by the Social Security statute4; yet never count toward the three-inpatient-midnight tally. In 2014, the Office of Inspector General (OIG) found there were 633,148 hospital stays that lasted three midnights or longer but did not contain three consecutive inpatient midnights, which resulted in nonqualifying stays for purposes of SNF coverage, if that coverage was needed.10 A more recent OIG report found that Medicare was paying erroneously for some SNF stays because even CMS could not distinguish between three midnights that were all inpatient or a combination of inpatient and observation.11 Additionally, because care provided is often indistinguishable, status changes between outpatient and inpatient are common; in 2014, 40% of Medicare observation stays occurring within 30 days of an inpatient stay changed to inpatient over the course of a single hospitalization.12 Now, in the time of COVID-19, this untenable decades-long problem has the potential to be definitively addressed by a permanent removal of the three midnight requirement altogether.

PROGRESS TOWARD REFORM

Several recent signals suggest that change is supported by a diverse group of stakeholders. In their 2019 Top 25 Unimplemented Recommendations, the OIG acknowledged the similarity in observation and inpatient care, recommending that “CMS . . . analyze the potential impacts of counting time spent as an outpatient toward the 3-night requirement for skilled nursing facility (SNF) services so that beneficiaries receiving similar hospital care have similar access to these services.”13 The “Improving Access to Medicare Coverage Act of 2019,” reintroduced in the 116th Congress, would count all midnights spent in the hospital, whether those nights are inpatient or observation, toward the three midnight requirement.14 This bill has bipartisan, bicameral support, which demonstrates unified legislative interest across the political spectrum. More recently in March 2020, a federal judge in the class action lawsuit Alexander v Azar determined that Medicare beneficiaries had the right to appeal to Medicare if a physician placed a patient in inpatient status and this decision was overturned administratively by a hospital, resulting in loss of a beneficiary’s SNF coverage.15 Although now under appeal, this judicial decision signals the importance of beneficiary rights to appeal directly to CMS.

Given the mounting support for reform, it is probable that cost concerns and allocation of resources to the Part A vs Part B “buckets” remain the only barrier to permanently reforming the three-midnight inpatient stay policy. Pilot programs testing Medicare SNF waivers more than 30 years ago suggested increased cost and SNF usage.16 However, more contemporary experience from Medicare Advantage programs suggest just the opposite. Grebla et al showed there was no increased SNF use nor SNF length of stay for beneficiaries in Medicare Advantage plans that waived the three inpatient midnight requirement.17

Arguably, the current COVID-19 emergency blanket SNF waiver is not a perfect test of short- or long-term Medicare costs. First, factors such as reduced hospital elective surgeries that may typically drive post-acute SNF admissions, as well as potentially reduced SNF utilization caused by fear of COVID-19 outbreaks, may temporarily lower SNF use and associated Medicare expenditures. The existing waiver of statute is also financially constrained, stipulating that “this action does not increase overall program payments. . . .”2 Longer term, innovations in care delivery prompted by accelerated telehealth reforms may shift more post-acute care from SNFs to the home setting, changing patterns of SNF utilization altogether. Despite these limitations, this regulatory relief will still provide valuable utilization and cost information on SNF use under a system absent the three-midnight requirement.

CONCLUSION

Rarely, if ever, does a national healthcare system experience such a rapid and marked change as that seen with the COVID-19 pandemic. Despite the tragic emergency circumstances prompting CMS’s blanket waivers, it provides CMS and stakeholders with a rare opportunity to evaluate potential improvements revealed by each individual aspect of COVID-19 regulatory relief. CMS has in the past argued the three-midnight SNF requirement is a statutory issue and thus not within their control, yet they have used their regulatory authority to waive this policy to facilitate efficient care in a national health crisis. This is a change that many believe is long overdue, and one that should be maintained even after COVID-19 abates. “Govt doesn’t always make sense,” as Administrator Verma wrote,1 should be a cry for government to make better sense of existing legislation and regulation. Reform of the three-midnight inpatient rule is the right place to start.

References

1. @SeemaCMS. #Medicare beneficiary who requires skilled care in a nursing home? Better be admitted for at least 3 days in the hospital first if you want the nursing home paid for. [Flushed face emoji] Govt doesn’t always make sense. We’re listening to feedback. #RedTapeTales #TheBoldAndTheBureaucratic. August 4, 2019. Accessed April 17, 2020. https://twitter.com/SeemaCMS/status/1158029830056828928
2. COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers. Centers for Medicare & Medicaid Services, US Dept of Health & Human Services; 2020. Accessed April 17, 2020. https://www.cms.gov/files/document/summary-covid-19-emergency-declaration-waivers.pdf
3. Medicare & Medicaid Milestones, 1937 to 2015. Centers for Medicare and Medicaid Services, US Dept of Health & Human Services; 2015. Accessed April 17, 2020. https://www.cms.gov/About-CMS/Agency-Information/History/Downloads/Medicare-and-Medicaid-Milestones-1937-2015.pdf
4. Social Security Laws, 42 USC 1395x §1861 (1965). Accessed April 17, 2020. https://www.ssa.gov/OP_Home/ssact/title18/1861.htm
5. Loewenstein R. Early effects of Medicare on the health care of the aged. Social Security Bulletin. April 1971; pp 3-20, 42. Accessed April 14, 2020. https://www.ssa.gov/policy/docs/ssb/v34n4/v34n4p3.pdf
6. Weiss AJ, Elixhauser A. Overview of Hospital Stays in the United States, 2012. Healthcare Cost and Utilization Project (HCUP), Agency for Healthcare Research and Quality, US Dept of Health & Human Services; 2014. Accessed April 16, 2020. https://www.hcup-us.ahrq.gov/reports/statbriefs/sb180-Hospitalizations-United-States-2012.pdf
7. Medicare Benefits Policy Manual, Internet-Only Manuals. Centers for Medicare & Medicaid Services. Pub. 100-02, Chapter 6, § 20.6. Updated April 5, 2012. Accessed April 17, 2020. http://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/Internet-Only-Manuals-IOMs.html
8. Wright S. Hospitals’ Use of Observation Stays and Short Inpatient Stays for Medicare Beneficiaries. Office of the Inspector General, US Dept of Health & Human Services; 2014. Accessed April 16, 2020. https://oig.hhs.gov/oei/reports/oei-02-12-00040.asp
9. Yancy CW. COVID-19 and African Americans. JAMA. Published online April 15, 2020. https://doi.org/10.1001/jama.2020.6548
10. Levinson DR. Vulnerabilities Remain Under Medicare’s 2-Midnight Hospital Policy. Office of the Inspector General, US Dept of Health & Human Services; 2016. Accessed April 18, 2020. https://oig.hhs.gov/oei/reports/oei-02-15-00020.pdf
11. Levinson DR. CMS Improperly Paid Millions of Dollars for Skilled Nursing Facility Services When the Medicare 3-Day Inpatient Hospital Stay Requirement Was Not Met. Office of the Inspector General, US Dept of Health & Human Services; 2019. Accessed April 16, 2020. https://www.oig.hhs.gov/oas/reports/region5/51600043.pdf
12. Sheehy A, Shi F, Kind A. Identifying observation stays in Medicare data: policy implications of a definition. J Hosp Med. 2019;14(2):96-100. https://doi.org/10.12788/jhm.3038
13. Solutions to Reduce Fraud, Waste, and Abuse in HHS Programs: OIG’s Top Recommendations. Office of the Inspector General, US Dept of Health & Human Services; 2019. Accessed April 18, 2020. https://oig.hhs.gov/reports-and-publications/compendium/files/compendium2019.pdf
14. Improving Access to Medicare Coverage Act of 2019, HR 1682, 116th Congress (2019). Accessed April 16, 2020. https://www.congress.gov/bill/116th-congress/house-bill/1682
15. Alexander v Azar, 396 F Supp 3d 242 (D CT 2019). Accessed May 26, 2020. https://casetext.com/case/alexander-v-azar-1?
16. Lipsitz L. The 3-night hospital stay and Medicare coverage for skilled nursing care. JAMA. 2013;310(14):1441-1442. https://doi.org/10.1001/jama.2013.254845
17. Grebla R, Keohane L, Lee Y, Lipsitz L, Rahman M, Trevedi A. Waiving the three-day rule: admissions and length-of-stay at hospitals and skilled nursing facilities did not increase. Health Affairs (Millwood). 2015;34(8):1324-1330. https://doi.org/10.1377/hlthaff.2015.0054

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1Division of Hospital Medicine, Department of Medicine, School of Medicine and Public Health, University of Wisconsin, Madison, Wisconsin; 2Health Services and Care Research Program, Department of Medicine, School of Medicine and Public Health, University of Wisconsin, Madison, Wisconsin; 3Department of Care Coordination and Utilization Management, The Johns Hopkins Hospital, Baltimore, Maryland; 4Division of Geriatrics and Gerontology, Department of Medicine, School of Medicine and Public Health, University of Wisconsin, Madison, Wisconsin; 5School of Nursing, University of Wisconsin, Madison, Wisconsin; 6Department of Veterans Affairs Geriatrics Research Education and Clinical Center, Madison, Wisconsin.

Disclosures

Dr Sheehy served as pro bono expert witness for the plaintiffs in Alexander v Azar, United States District Court of Connecticut, regarding beneficiary rights to appeal to Medicare when placed under observation. The case is cited in this manuscript. Dr Bykovskyi holds a grant from the National Institutes of Health (K76AG060005#), and Drs Kind and Powell from the NIH/National Institute on Minority Health and Disparities (R01MD010243). The other authors have nothing to disclose.

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1Division of Hospital Medicine, Department of Medicine, School of Medicine and Public Health, University of Wisconsin, Madison, Wisconsin; 2Health Services and Care Research Program, Department of Medicine, School of Medicine and Public Health, University of Wisconsin, Madison, Wisconsin; 3Department of Care Coordination and Utilization Management, The Johns Hopkins Hospital, Baltimore, Maryland; 4Division of Geriatrics and Gerontology, Department of Medicine, School of Medicine and Public Health, University of Wisconsin, Madison, Wisconsin; 5School of Nursing, University of Wisconsin, Madison, Wisconsin; 6Department of Veterans Affairs Geriatrics Research Education and Clinical Center, Madison, Wisconsin.

Disclosures

Dr Sheehy served as pro bono expert witness for the plaintiffs in Alexander v Azar, United States District Court of Connecticut, regarding beneficiary rights to appeal to Medicare when placed under observation. The case is cited in this manuscript. Dr Bykovskyi holds a grant from the National Institutes of Health (K76AG060005#), and Drs Kind and Powell from the NIH/National Institute on Minority Health and Disparities (R01MD010243). The other authors have nothing to disclose.

Author and Disclosure Information

1Division of Hospital Medicine, Department of Medicine, School of Medicine and Public Health, University of Wisconsin, Madison, Wisconsin; 2Health Services and Care Research Program, Department of Medicine, School of Medicine and Public Health, University of Wisconsin, Madison, Wisconsin; 3Department of Care Coordination and Utilization Management, The Johns Hopkins Hospital, Baltimore, Maryland; 4Division of Geriatrics and Gerontology, Department of Medicine, School of Medicine and Public Health, University of Wisconsin, Madison, Wisconsin; 5School of Nursing, University of Wisconsin, Madison, Wisconsin; 6Department of Veterans Affairs Geriatrics Research Education and Clinical Center, Madison, Wisconsin.

Disclosures

Dr Sheehy served as pro bono expert witness for the plaintiffs in Alexander v Azar, United States District Court of Connecticut, regarding beneficiary rights to appeal to Medicare when placed under observation. The case is cited in this manuscript. Dr Bykovskyi holds a grant from the National Institutes of Health (K76AG060005#), and Drs Kind and Powell from the NIH/National Institute on Minority Health and Disparities (R01MD010243). The other authors have nothing to disclose.

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Medicare beneficiary who requires skilled care in a nursing home? Better be admitted for at least 3 days in the hospital first if you want the nursing home paid for. Govt doesn’t always make sense. We’re listening to feedback.

—Centers for Medicare & Medicaid Services Administrator Seema Verma, @SeemaCMS, August 4, 2019, via Twitter.1

On March 13, 2020, the president of the United States declared a national health emergency, granting the secretary of the United States Department of Health & Human Services authority to grant waivers intended to ease certain Medicare and Medicaid program requirements.2 Broad waiver categories include those that may be requested by an individual institution, as well as “COVID-19 Emergency Declaration Blanket Waivers,” which automatically apply across all facilities and providers. As stated by the Centers for Medicare & Medicaid Services (CMS), waivers are intended to create “regulatory flexibilities to help healthcare providers contain the spread of 2019 Novel Coronavirus Disease (COVID-19).” These provisions are retroactive to March 1, 2020, expire at the end of the “emergency period or 60 days from the date the waiver . . . is first published” and can be extended by the secretary.2

The issued blanket waivers remove administrative requirements in a wide range of care settings including home health, hospice, hospitals, and skilled nursing facilities (SNF), among others. The waiving of many of these administrative requirements are welcomed by providers and administrators alike in this time of national crisis. For example, relaxation of verbal order signage requirements and expanded coverage of telehealth will, almost certainly, improve accessibility, efficiency, and requisite coordination and care across settings. Emergence of these new “COVID-19” waivers also present rare and valuable opportunities to examine care improvement in areas long believed to need permanent regulatory change. Perhaps the most important of these long over-due changes is the current CMS process for determining Part A eligibility for post-acute skilled nursing facility coverage for traditional Medicare beneficiaries following an inpatient hospitalization. Under COVID-19, CMS has now granted a waiver that “authorizes the Secretary to provide for Skilled Nursing Facilities (SNF) coverage in the absence of a qualifying [three consecutive inpatient midnight] hospital stay. . . .”2 Although demand for SNF placement may shift during the pandemic, hospitals facing capacity issues will more easily be able to discharge Medicare beneficiaries ready for post-acute care.

POST-ACUTE SKILLED NURSING FACILITY COVERAGE

When Medicare was established in 1965, approximately half of Americans over age 65 did not have health insurance, and older adults were the most likely demographic to be living in poverty.3 Originally called “Hospital Insurance” or “Medicare Part A,” these “Inpatient Hospital Services” are described in Social Security statute as “items and services furnished to an inpatient of a hospital” including room and board, nursing services, pharmaceuticals, and medical and surgical services delivered in the hospital.4 In 1967, Medicare beneficiaries staying three consecutive inpatient hospital midnights were also afforded post-acute SNF coverage for up to 100 days. As expected, hospital use increased as seniors had coverage for hospital care and were also, in many cases, able to access higher quality post-hospital care.5

Over the past 50 years, two important changes have shifted Medicare beneficiary SNF coverage. First, due to efficiencies and changes in care delivery, average length of hospital stay for Americans over age 65 has shrunk from 14 days in 1965 to approximately 5 days currently.5,6 Now, fewer beneficiaries spend the necessary three or more nights in the hospital to qualify for post-acute SNF coverage. Second, and most importantly, CMS created “observation status” in the 1980s, which allowed for patients to be observed as “outpatients” in a hospital instead of as inpatients. Notably, these observation nights fall under outpatient status (Part B), and therefore do not count toward the statutory SNF coverage requirement of three inpatient midnights.

According to CMS, observation should be used so that a “decision can be made regarding whether patients will require further treatment as hospital inpatients or if they are able to be discharged from the hospital. . . . In the majority of cases, the decision can be made in less than 48 hours, usually in less than 24 hours.”7 At the time of its development, this concept fit the growing use of Emergency Department observation units, in which patients presented for an acute issue but could usually discharge home in the stated time frame.

OBSERVATION CARE

In reality, outpatient (observation) status is not synonymous with observation units. Because observation is a billing determination, not a specific type of clinical care, observation care may be delivered anywhere in a hospital—including an observation unit, a hospital ward, or even an intensive care unit (ICU). While all hospitals may deliver observation care, only about one-third of hospitals have observation units, and even hospitals with observation units deliver observation care outside of these units. Traditional Medicare beneficiaries who stay three or more nights in the hospital but cannot meet the three inpatient midnight requirement to access their SNF coverage benefits because of outpatient (observation) nights are often left vulnerable and confused, saddling them with an average of $10,503 for each uncovered SNF stay.8 As emergent evidence demonstrates striking racial, geographic, and socioeconomic-based health disparities in COVID-19, renewal of the “three-midnight rule” could have disproportionate and long-lasting ramifications for these populations in particular.9

Hospital observation stays (or observation nights) can look identical to inpatient hospital stays, as defined by the Social Security statute4; yet never count toward the three-inpatient-midnight tally. In 2014, the Office of Inspector General (OIG) found there were 633,148 hospital stays that lasted three midnights or longer but did not contain three consecutive inpatient midnights, which resulted in nonqualifying stays for purposes of SNF coverage, if that coverage was needed.10 A more recent OIG report found that Medicare was paying erroneously for some SNF stays because even CMS could not distinguish between three midnights that were all inpatient or a combination of inpatient and observation.11 Additionally, because care provided is often indistinguishable, status changes between outpatient and inpatient are common; in 2014, 40% of Medicare observation stays occurring within 30 days of an inpatient stay changed to inpatient over the course of a single hospitalization.12 Now, in the time of COVID-19, this untenable decades-long problem has the potential to be definitively addressed by a permanent removal of the three midnight requirement altogether.

PROGRESS TOWARD REFORM

Several recent signals suggest that change is supported by a diverse group of stakeholders. In their 2019 Top 25 Unimplemented Recommendations, the OIG acknowledged the similarity in observation and inpatient care, recommending that “CMS . . . analyze the potential impacts of counting time spent as an outpatient toward the 3-night requirement for skilled nursing facility (SNF) services so that beneficiaries receiving similar hospital care have similar access to these services.”13 The “Improving Access to Medicare Coverage Act of 2019,” reintroduced in the 116th Congress, would count all midnights spent in the hospital, whether those nights are inpatient or observation, toward the three midnight requirement.14 This bill has bipartisan, bicameral support, which demonstrates unified legislative interest across the political spectrum. More recently in March 2020, a federal judge in the class action lawsuit Alexander v Azar determined that Medicare beneficiaries had the right to appeal to Medicare if a physician placed a patient in inpatient status and this decision was overturned administratively by a hospital, resulting in loss of a beneficiary’s SNF coverage.15 Although now under appeal, this judicial decision signals the importance of beneficiary rights to appeal directly to CMS.

Given the mounting support for reform, it is probable that cost concerns and allocation of resources to the Part A vs Part B “buckets” remain the only barrier to permanently reforming the three-midnight inpatient stay policy. Pilot programs testing Medicare SNF waivers more than 30 years ago suggested increased cost and SNF usage.16 However, more contemporary experience from Medicare Advantage programs suggest just the opposite. Grebla et al showed there was no increased SNF use nor SNF length of stay for beneficiaries in Medicare Advantage plans that waived the three inpatient midnight requirement.17

Arguably, the current COVID-19 emergency blanket SNF waiver is not a perfect test of short- or long-term Medicare costs. First, factors such as reduced hospital elective surgeries that may typically drive post-acute SNF admissions, as well as potentially reduced SNF utilization caused by fear of COVID-19 outbreaks, may temporarily lower SNF use and associated Medicare expenditures. The existing waiver of statute is also financially constrained, stipulating that “this action does not increase overall program payments. . . .”2 Longer term, innovations in care delivery prompted by accelerated telehealth reforms may shift more post-acute care from SNFs to the home setting, changing patterns of SNF utilization altogether. Despite these limitations, this regulatory relief will still provide valuable utilization and cost information on SNF use under a system absent the three-midnight requirement.

CONCLUSION

Rarely, if ever, does a national healthcare system experience such a rapid and marked change as that seen with the COVID-19 pandemic. Despite the tragic emergency circumstances prompting CMS’s blanket waivers, it provides CMS and stakeholders with a rare opportunity to evaluate potential improvements revealed by each individual aspect of COVID-19 regulatory relief. CMS has in the past argued the three-midnight SNF requirement is a statutory issue and thus not within their control, yet they have used their regulatory authority to waive this policy to facilitate efficient care in a national health crisis. This is a change that many believe is long overdue, and one that should be maintained even after COVID-19 abates. “Govt doesn’t always make sense,” as Administrator Verma wrote,1 should be a cry for government to make better sense of existing legislation and regulation. Reform of the three-midnight inpatient rule is the right place to start.

Medicare beneficiary who requires skilled care in a nursing home? Better be admitted for at least 3 days in the hospital first if you want the nursing home paid for. Govt doesn’t always make sense. We’re listening to feedback.

—Centers for Medicare & Medicaid Services Administrator Seema Verma, @SeemaCMS, August 4, 2019, via Twitter.1

On March 13, 2020, the president of the United States declared a national health emergency, granting the secretary of the United States Department of Health & Human Services authority to grant waivers intended to ease certain Medicare and Medicaid program requirements.2 Broad waiver categories include those that may be requested by an individual institution, as well as “COVID-19 Emergency Declaration Blanket Waivers,” which automatically apply across all facilities and providers. As stated by the Centers for Medicare & Medicaid Services (CMS), waivers are intended to create “regulatory flexibilities to help healthcare providers contain the spread of 2019 Novel Coronavirus Disease (COVID-19).” These provisions are retroactive to March 1, 2020, expire at the end of the “emergency period or 60 days from the date the waiver . . . is first published” and can be extended by the secretary.2

The issued blanket waivers remove administrative requirements in a wide range of care settings including home health, hospice, hospitals, and skilled nursing facilities (SNF), among others. The waiving of many of these administrative requirements are welcomed by providers and administrators alike in this time of national crisis. For example, relaxation of verbal order signage requirements and expanded coverage of telehealth will, almost certainly, improve accessibility, efficiency, and requisite coordination and care across settings. Emergence of these new “COVID-19” waivers also present rare and valuable opportunities to examine care improvement in areas long believed to need permanent regulatory change. Perhaps the most important of these long over-due changes is the current CMS process for determining Part A eligibility for post-acute skilled nursing facility coverage for traditional Medicare beneficiaries following an inpatient hospitalization. Under COVID-19, CMS has now granted a waiver that “authorizes the Secretary to provide for Skilled Nursing Facilities (SNF) coverage in the absence of a qualifying [three consecutive inpatient midnight] hospital stay. . . .”2 Although demand for SNF placement may shift during the pandemic, hospitals facing capacity issues will more easily be able to discharge Medicare beneficiaries ready for post-acute care.

POST-ACUTE SKILLED NURSING FACILITY COVERAGE

When Medicare was established in 1965, approximately half of Americans over age 65 did not have health insurance, and older adults were the most likely demographic to be living in poverty.3 Originally called “Hospital Insurance” or “Medicare Part A,” these “Inpatient Hospital Services” are described in Social Security statute as “items and services furnished to an inpatient of a hospital” including room and board, nursing services, pharmaceuticals, and medical and surgical services delivered in the hospital.4 In 1967, Medicare beneficiaries staying three consecutive inpatient hospital midnights were also afforded post-acute SNF coverage for up to 100 days. As expected, hospital use increased as seniors had coverage for hospital care and were also, in many cases, able to access higher quality post-hospital care.5

Over the past 50 years, two important changes have shifted Medicare beneficiary SNF coverage. First, due to efficiencies and changes in care delivery, average length of hospital stay for Americans over age 65 has shrunk from 14 days in 1965 to approximately 5 days currently.5,6 Now, fewer beneficiaries spend the necessary three or more nights in the hospital to qualify for post-acute SNF coverage. Second, and most importantly, CMS created “observation status” in the 1980s, which allowed for patients to be observed as “outpatients” in a hospital instead of as inpatients. Notably, these observation nights fall under outpatient status (Part B), and therefore do not count toward the statutory SNF coverage requirement of three inpatient midnights.

According to CMS, observation should be used so that a “decision can be made regarding whether patients will require further treatment as hospital inpatients or if they are able to be discharged from the hospital. . . . In the majority of cases, the decision can be made in less than 48 hours, usually in less than 24 hours.”7 At the time of its development, this concept fit the growing use of Emergency Department observation units, in which patients presented for an acute issue but could usually discharge home in the stated time frame.

OBSERVATION CARE

In reality, outpatient (observation) status is not synonymous with observation units. Because observation is a billing determination, not a specific type of clinical care, observation care may be delivered anywhere in a hospital—including an observation unit, a hospital ward, or even an intensive care unit (ICU). While all hospitals may deliver observation care, only about one-third of hospitals have observation units, and even hospitals with observation units deliver observation care outside of these units. Traditional Medicare beneficiaries who stay three or more nights in the hospital but cannot meet the three inpatient midnight requirement to access their SNF coverage benefits because of outpatient (observation) nights are often left vulnerable and confused, saddling them with an average of $10,503 for each uncovered SNF stay.8 As emergent evidence demonstrates striking racial, geographic, and socioeconomic-based health disparities in COVID-19, renewal of the “three-midnight rule” could have disproportionate and long-lasting ramifications for these populations in particular.9

Hospital observation stays (or observation nights) can look identical to inpatient hospital stays, as defined by the Social Security statute4; yet never count toward the three-inpatient-midnight tally. In 2014, the Office of Inspector General (OIG) found there were 633,148 hospital stays that lasted three midnights or longer but did not contain three consecutive inpatient midnights, which resulted in nonqualifying stays for purposes of SNF coverage, if that coverage was needed.10 A more recent OIG report found that Medicare was paying erroneously for some SNF stays because even CMS could not distinguish between three midnights that were all inpatient or a combination of inpatient and observation.11 Additionally, because care provided is often indistinguishable, status changes between outpatient and inpatient are common; in 2014, 40% of Medicare observation stays occurring within 30 days of an inpatient stay changed to inpatient over the course of a single hospitalization.12 Now, in the time of COVID-19, this untenable decades-long problem has the potential to be definitively addressed by a permanent removal of the three midnight requirement altogether.

PROGRESS TOWARD REFORM

Several recent signals suggest that change is supported by a diverse group of stakeholders. In their 2019 Top 25 Unimplemented Recommendations, the OIG acknowledged the similarity in observation and inpatient care, recommending that “CMS . . . analyze the potential impacts of counting time spent as an outpatient toward the 3-night requirement for skilled nursing facility (SNF) services so that beneficiaries receiving similar hospital care have similar access to these services.”13 The “Improving Access to Medicare Coverage Act of 2019,” reintroduced in the 116th Congress, would count all midnights spent in the hospital, whether those nights are inpatient or observation, toward the three midnight requirement.14 This bill has bipartisan, bicameral support, which demonstrates unified legislative interest across the political spectrum. More recently in March 2020, a federal judge in the class action lawsuit Alexander v Azar determined that Medicare beneficiaries had the right to appeal to Medicare if a physician placed a patient in inpatient status and this decision was overturned administratively by a hospital, resulting in loss of a beneficiary’s SNF coverage.15 Although now under appeal, this judicial decision signals the importance of beneficiary rights to appeal directly to CMS.

Given the mounting support for reform, it is probable that cost concerns and allocation of resources to the Part A vs Part B “buckets” remain the only barrier to permanently reforming the three-midnight inpatient stay policy. Pilot programs testing Medicare SNF waivers more than 30 years ago suggested increased cost and SNF usage.16 However, more contemporary experience from Medicare Advantage programs suggest just the opposite. Grebla et al showed there was no increased SNF use nor SNF length of stay for beneficiaries in Medicare Advantage plans that waived the three inpatient midnight requirement.17

Arguably, the current COVID-19 emergency blanket SNF waiver is not a perfect test of short- or long-term Medicare costs. First, factors such as reduced hospital elective surgeries that may typically drive post-acute SNF admissions, as well as potentially reduced SNF utilization caused by fear of COVID-19 outbreaks, may temporarily lower SNF use and associated Medicare expenditures. The existing waiver of statute is also financially constrained, stipulating that “this action does not increase overall program payments. . . .”2 Longer term, innovations in care delivery prompted by accelerated telehealth reforms may shift more post-acute care from SNFs to the home setting, changing patterns of SNF utilization altogether. Despite these limitations, this regulatory relief will still provide valuable utilization and cost information on SNF use under a system absent the three-midnight requirement.

CONCLUSION

Rarely, if ever, does a national healthcare system experience such a rapid and marked change as that seen with the COVID-19 pandemic. Despite the tragic emergency circumstances prompting CMS’s blanket waivers, it provides CMS and stakeholders with a rare opportunity to evaluate potential improvements revealed by each individual aspect of COVID-19 regulatory relief. CMS has in the past argued the three-midnight SNF requirement is a statutory issue and thus not within their control, yet they have used their regulatory authority to waive this policy to facilitate efficient care in a national health crisis. This is a change that many believe is long overdue, and one that should be maintained even after COVID-19 abates. “Govt doesn’t always make sense,” as Administrator Verma wrote,1 should be a cry for government to make better sense of existing legislation and regulation. Reform of the three-midnight inpatient rule is the right place to start.

References

1. @SeemaCMS. #Medicare beneficiary who requires skilled care in a nursing home? Better be admitted for at least 3 days in the hospital first if you want the nursing home paid for. [Flushed face emoji] Govt doesn’t always make sense. We’re listening to feedback. #RedTapeTales #TheBoldAndTheBureaucratic. August 4, 2019. Accessed April 17, 2020. https://twitter.com/SeemaCMS/status/1158029830056828928
2. COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers. Centers for Medicare & Medicaid Services, US Dept of Health & Human Services; 2020. Accessed April 17, 2020. https://www.cms.gov/files/document/summary-covid-19-emergency-declaration-waivers.pdf
3. Medicare & Medicaid Milestones, 1937 to 2015. Centers for Medicare and Medicaid Services, US Dept of Health & Human Services; 2015. Accessed April 17, 2020. https://www.cms.gov/About-CMS/Agency-Information/History/Downloads/Medicare-and-Medicaid-Milestones-1937-2015.pdf
4. Social Security Laws, 42 USC 1395x §1861 (1965). Accessed April 17, 2020. https://www.ssa.gov/OP_Home/ssact/title18/1861.htm
5. Loewenstein R. Early effects of Medicare on the health care of the aged. Social Security Bulletin. April 1971; pp 3-20, 42. Accessed April 14, 2020. https://www.ssa.gov/policy/docs/ssb/v34n4/v34n4p3.pdf
6. Weiss AJ, Elixhauser A. Overview of Hospital Stays in the United States, 2012. Healthcare Cost and Utilization Project (HCUP), Agency for Healthcare Research and Quality, US Dept of Health & Human Services; 2014. Accessed April 16, 2020. https://www.hcup-us.ahrq.gov/reports/statbriefs/sb180-Hospitalizations-United-States-2012.pdf
7. Medicare Benefits Policy Manual, Internet-Only Manuals. Centers for Medicare & Medicaid Services. Pub. 100-02, Chapter 6, § 20.6. Updated April 5, 2012. Accessed April 17, 2020. http://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/Internet-Only-Manuals-IOMs.html
8. Wright S. Hospitals’ Use of Observation Stays and Short Inpatient Stays for Medicare Beneficiaries. Office of the Inspector General, US Dept of Health & Human Services; 2014. Accessed April 16, 2020. https://oig.hhs.gov/oei/reports/oei-02-12-00040.asp
9. Yancy CW. COVID-19 and African Americans. JAMA. Published online April 15, 2020. https://doi.org/10.1001/jama.2020.6548
10. Levinson DR. Vulnerabilities Remain Under Medicare’s 2-Midnight Hospital Policy. Office of the Inspector General, US Dept of Health & Human Services; 2016. Accessed April 18, 2020. https://oig.hhs.gov/oei/reports/oei-02-15-00020.pdf
11. Levinson DR. CMS Improperly Paid Millions of Dollars for Skilled Nursing Facility Services When the Medicare 3-Day Inpatient Hospital Stay Requirement Was Not Met. Office of the Inspector General, US Dept of Health & Human Services; 2019. Accessed April 16, 2020. https://www.oig.hhs.gov/oas/reports/region5/51600043.pdf
12. Sheehy A, Shi F, Kind A. Identifying observation stays in Medicare data: policy implications of a definition. J Hosp Med. 2019;14(2):96-100. https://doi.org/10.12788/jhm.3038
13. Solutions to Reduce Fraud, Waste, and Abuse in HHS Programs: OIG’s Top Recommendations. Office of the Inspector General, US Dept of Health & Human Services; 2019. Accessed April 18, 2020. https://oig.hhs.gov/reports-and-publications/compendium/files/compendium2019.pdf
14. Improving Access to Medicare Coverage Act of 2019, HR 1682, 116th Congress (2019). Accessed April 16, 2020. https://www.congress.gov/bill/116th-congress/house-bill/1682
15. Alexander v Azar, 396 F Supp 3d 242 (D CT 2019). Accessed May 26, 2020. https://casetext.com/case/alexander-v-azar-1?
16. Lipsitz L. The 3-night hospital stay and Medicare coverage for skilled nursing care. JAMA. 2013;310(14):1441-1442. https://doi.org/10.1001/jama.2013.254845
17. Grebla R, Keohane L, Lee Y, Lipsitz L, Rahman M, Trevedi A. Waiving the three-day rule: admissions and length-of-stay at hospitals and skilled nursing facilities did not increase. Health Affairs (Millwood). 2015;34(8):1324-1330. https://doi.org/10.1377/hlthaff.2015.0054

References

1. @SeemaCMS. #Medicare beneficiary who requires skilled care in a nursing home? Better be admitted for at least 3 days in the hospital first if you want the nursing home paid for. [Flushed face emoji] Govt doesn’t always make sense. We’re listening to feedback. #RedTapeTales #TheBoldAndTheBureaucratic. August 4, 2019. Accessed April 17, 2020. https://twitter.com/SeemaCMS/status/1158029830056828928
2. COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers. Centers for Medicare & Medicaid Services, US Dept of Health & Human Services; 2020. Accessed April 17, 2020. https://www.cms.gov/files/document/summary-covid-19-emergency-declaration-waivers.pdf
3. Medicare & Medicaid Milestones, 1937 to 2015. Centers for Medicare and Medicaid Services, US Dept of Health & Human Services; 2015. Accessed April 17, 2020. https://www.cms.gov/About-CMS/Agency-Information/History/Downloads/Medicare-and-Medicaid-Milestones-1937-2015.pdf
4. Social Security Laws, 42 USC 1395x §1861 (1965). Accessed April 17, 2020. https://www.ssa.gov/OP_Home/ssact/title18/1861.htm
5. Loewenstein R. Early effects of Medicare on the health care of the aged. Social Security Bulletin. April 1971; pp 3-20, 42. Accessed April 14, 2020. https://www.ssa.gov/policy/docs/ssb/v34n4/v34n4p3.pdf
6. Weiss AJ, Elixhauser A. Overview of Hospital Stays in the United States, 2012. Healthcare Cost and Utilization Project (HCUP), Agency for Healthcare Research and Quality, US Dept of Health & Human Services; 2014. Accessed April 16, 2020. https://www.hcup-us.ahrq.gov/reports/statbriefs/sb180-Hospitalizations-United-States-2012.pdf
7. Medicare Benefits Policy Manual, Internet-Only Manuals. Centers for Medicare & Medicaid Services. Pub. 100-02, Chapter 6, § 20.6. Updated April 5, 2012. Accessed April 17, 2020. http://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/Internet-Only-Manuals-IOMs.html
8. Wright S. Hospitals’ Use of Observation Stays and Short Inpatient Stays for Medicare Beneficiaries. Office of the Inspector General, US Dept of Health & Human Services; 2014. Accessed April 16, 2020. https://oig.hhs.gov/oei/reports/oei-02-12-00040.asp
9. Yancy CW. COVID-19 and African Americans. JAMA. Published online April 15, 2020. https://doi.org/10.1001/jama.2020.6548
10. Levinson DR. Vulnerabilities Remain Under Medicare’s 2-Midnight Hospital Policy. Office of the Inspector General, US Dept of Health & Human Services; 2016. Accessed April 18, 2020. https://oig.hhs.gov/oei/reports/oei-02-15-00020.pdf
11. Levinson DR. CMS Improperly Paid Millions of Dollars for Skilled Nursing Facility Services When the Medicare 3-Day Inpatient Hospital Stay Requirement Was Not Met. Office of the Inspector General, US Dept of Health & Human Services; 2019. Accessed April 16, 2020. https://www.oig.hhs.gov/oas/reports/region5/51600043.pdf
12. Sheehy A, Shi F, Kind A. Identifying observation stays in Medicare data: policy implications of a definition. J Hosp Med. 2019;14(2):96-100. https://doi.org/10.12788/jhm.3038
13. Solutions to Reduce Fraud, Waste, and Abuse in HHS Programs: OIG’s Top Recommendations. Office of the Inspector General, US Dept of Health & Human Services; 2019. Accessed April 18, 2020. https://oig.hhs.gov/reports-and-publications/compendium/files/compendium2019.pdf
14. Improving Access to Medicare Coverage Act of 2019, HR 1682, 116th Congress (2019). Accessed April 16, 2020. https://www.congress.gov/bill/116th-congress/house-bill/1682
15. Alexander v Azar, 396 F Supp 3d 242 (D CT 2019). Accessed May 26, 2020. https://casetext.com/case/alexander-v-azar-1?
16. Lipsitz L. The 3-night hospital stay and Medicare coverage for skilled nursing care. JAMA. 2013;310(14):1441-1442. https://doi.org/10.1001/jama.2013.254845
17. Grebla R, Keohane L, Lee Y, Lipsitz L, Rahman M, Trevedi A. Waiving the three-day rule: admissions and length-of-stay at hospitals and skilled nursing facilities did not increase. Health Affairs (Millwood). 2015;34(8):1324-1330. https://doi.org/10.1377/hlthaff.2015.0054

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Ann M Sheehy, MD, MS; Email: [email protected]. Telephone: 608-262-2434; Twitter: @SheehyAnn.
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Admittedly Simple? The Quest for Clarity in Medicare Claims Data

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Every reader of a certain age will recognize this acronym: ADCVANDIML. In simpler times, we “admitted” to a location: medical intensive care unit, bone marrow transplant unit. At some point, admission orders changed from a synonym for “hospitalize” to chart evidence necessary for inpatient payment to the hospital. In the billing and payment world, “inpatient” and “outpatient” hospitalizations are paid at different rates. Observation stays are one type of “outpatient hospitalization,” a confusing and contradictory term to physicians and patients alike. In their article published in this month’s Journal of Hospital Medicine, Sheehy and colleagues attempt the herculean task of defining a reproducible methodology to identify observation hospital stays using Medicare claims data.1 They highlight the complexity of claims data, the variability of revenue codes used, and the probable high frequency of status changes from outpatient observation to inpatient, and vice-versa, during a single hospitalization. They also argue for reform to simplify payment policy for hospitalized patients.

In October 2013, the Center for Medicare and Medicaid Services (CMS) changed the definition of “inpatient” in the Hospital Inpatient Prospective Payment System rule.2 This change is known colloquially as the “two-midnight rule” and occurred on the heels of several years of Recovery Audit contractor (RAC) retroactive denials of short-stay inpatient payments to hospitals around the country. These denials appear to have been based solely on the visit status under which a claim was billed, rather than a dispute over the actual medical care delivered.3 The RAC audits alleged billions of dollars of improper payment to hospitals and resulted in a log-jam of hundreds of thousands of cases in the federal appeal system.4 The two-midnight rule altered the subjective characterization of an inpatient from patient-based (severity of illness) and physician-based (intensity of service) to an objective, time-based payment definition. For the hospital to submit a claim to Medicare Part A, a medical provider with admitting privileges should expect that the patient will need, for medically necessary reasons, a hospitalization that will span at least two midnights of hospital care. Notable exceptions to the rule include patients undergoing a procedure on the Medicare Inpatient Only list and hospitalizations that include an unplanned mechanical intubation. To receive payment for observation (an outpatient service billed under Part B) the physician must place an observation order in addition to other requirements. At its core, the two-midnight rule is a payment rule, not a patient care rule.

This change in the criteria for an inpatient hospitalization from a subjective to a more objective and measurable time-based criterion might lead us to believe that the process for determining the correct visit status would now be simple. Unfortunately, we are dealing with a messy real-world scenario, where doctors can make different judgments and patients can have an unpredictable hospital course. Physicians are familiar with the issues surrounding the choice of the “correct” admission order. In many hospitals, the Medicare patients in “observation” and those with an “inpatient” order can be on the same floor and even share the same room. From a hospital resource, nurse’s, and physician’s standpoint, the patients are often indistinguishable. While some facilities have observation units often associated with their emergency departments, the elderly and those patients with certain comorbidities can be excluded from these units based on protocols designed to improve outcomes and patient safety.

Additionally, most patients who spend at least one night in the hospital for medical treatment would not think that they could be an “outpatient.” To address this, CMS has produced specific beneficiary information5 and now requires hospitals to provide patients with the Medicare outpatient observation notice (MOON) if patients spend more than 24 hours in observation status.6 Beneficiaries must sign this notice, but unlike those admitted as inpatients, Medicare observation patients have no appeal rights. Recent articles in the lay press highlight the interplay between observation status, out-of-pocket expenses, and impact on postacute care.7,8

Following the implementation of the two-midnight rule, CMS directed the regional Medicare Administrative Contractors to perform audits in every hospital in the country. This has led to system-based processes at most facilities directing the “proper” visit class orders for our patients: direct education to providers, electronic medical record fixes and hard-stops, and real-time communications from the utilization review nurses and staff. These processes, based on a payment rule are burdensome to patients, physicians, and hospital support staff.

It’s not surprising to see that the billing of hospital-based observation care is also a quagmire. The methods and results sections of Sheehy et al.’s article reads like a calculus textbook written in a foreign language on first pass, even to an expert. Adding to an already complex issue, since October 2013, a hospital’s Utilization Review physicians can also “self-deny” Medicare inpatient stays that do not meet the two-midnight rule payment criteria and still bill for most of Part B charges. These cases are sometimes referred to as “Part A to B rebills” and may or may not have been captured in the claims data reported by CMS and reviewed by Sheehy et al. These cases represent another important status change that should be tracked.

There is a multitude of opinions on the pros and cons of observation care as a payment policy, and the data presented by Sheehy et al. is further evidence that the line between inpatient and observation hospitalizations remains blurred and mutable. The authors demonstrate the need for a consistent methodology to define observation stays and ultimately to study them using claims-based data. Simplicity may be the answer, but first, we must know what we are doing, then we can have a debate on whether or not it needs to change.

 

 

Disclosures

The authors have nothing to disclose.

 

References

1. Sheehy AM, Shi F, Kind AJH. Identifying observation stays in Medicare data. J Hosp Med. 2019;14(2):96-100. doi: 10.2788/jhm.3038. PubMed
2. Hospital Inpatient Prospective Payment Systems for Acute Care Hospitals and the Long- Term Care; Hospital Prospective Payment System and Fiscal Year 2014 Rates; Quality Reporting Requirements for Specific Providers; Hospital Conditions of Participation; Payment Policies Related to Patient Status; Final Rule. https://www.gpo.gov/fdsys/pkg/FR-2013-08-19/pdf/2013-18956.pdf. Accessed November 1, 2018.
3. Sheehy AM, Locke C, Engel JZ, et al. Recovery audit contractor audits and appeals at three academic medical centers. J Hosp Med. 2015;10(4):212-219. doi: 10.1002/jhm.2332. PubMed
4. Office of Medicare Hearings and Appeals. Memorandum to OMHA MedicareAppellants. http://www.modernhealthcare.com/assets/pdf/CH92573110.pdf. Accessed November 4, 2018.
5. Center for Medicare and Medicaid Services. Are You a Hospital Inpatient or Outpatient? https://www.medicare.gov/sites/default/files/2018-09/11435-Are-You-an-Inpatient-or-Outpatient.pdf. Accessed November 4, 2018.
6. Center for Medicare and Medicaid Services. Medicare Outpatient Observation Notice website. https://www.cms.gov/Medicare/Medicare-General-Information/BNI/MOON.html. Accessed November 1, 2018.
7. Kodjak, A. How Medicare’s Conflicting Hospitalization Rules MostMe Thousands of Dollars. https://www.npr.org/sections/health-shots/2018/04/20/583338114/how-medicares-conflicting-hospitalization-rules-cost-me-thousands-of-dollars. Accessed November 1, 2018.
8. Schroeder, MO. Have You Really Been Admitted as an Inpatient to the Hospital? https://health.usnews.com/health-care/patient-advice/articles/2018-10-18/have-you-really-been-admitted-as-an-inpatient-to-the-hospital. Accessed November 1, 2018.

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Every reader of a certain age will recognize this acronym: ADCVANDIML. In simpler times, we “admitted” to a location: medical intensive care unit, bone marrow transplant unit. At some point, admission orders changed from a synonym for “hospitalize” to chart evidence necessary for inpatient payment to the hospital. In the billing and payment world, “inpatient” and “outpatient” hospitalizations are paid at different rates. Observation stays are one type of “outpatient hospitalization,” a confusing and contradictory term to physicians and patients alike. In their article published in this month’s Journal of Hospital Medicine, Sheehy and colleagues attempt the herculean task of defining a reproducible methodology to identify observation hospital stays using Medicare claims data.1 They highlight the complexity of claims data, the variability of revenue codes used, and the probable high frequency of status changes from outpatient observation to inpatient, and vice-versa, during a single hospitalization. They also argue for reform to simplify payment policy for hospitalized patients.

In October 2013, the Center for Medicare and Medicaid Services (CMS) changed the definition of “inpatient” in the Hospital Inpatient Prospective Payment System rule.2 This change is known colloquially as the “two-midnight rule” and occurred on the heels of several years of Recovery Audit contractor (RAC) retroactive denials of short-stay inpatient payments to hospitals around the country. These denials appear to have been based solely on the visit status under which a claim was billed, rather than a dispute over the actual medical care delivered.3 The RAC audits alleged billions of dollars of improper payment to hospitals and resulted in a log-jam of hundreds of thousands of cases in the federal appeal system.4 The two-midnight rule altered the subjective characterization of an inpatient from patient-based (severity of illness) and physician-based (intensity of service) to an objective, time-based payment definition. For the hospital to submit a claim to Medicare Part A, a medical provider with admitting privileges should expect that the patient will need, for medically necessary reasons, a hospitalization that will span at least two midnights of hospital care. Notable exceptions to the rule include patients undergoing a procedure on the Medicare Inpatient Only list and hospitalizations that include an unplanned mechanical intubation. To receive payment for observation (an outpatient service billed under Part B) the physician must place an observation order in addition to other requirements. At its core, the two-midnight rule is a payment rule, not a patient care rule.

This change in the criteria for an inpatient hospitalization from a subjective to a more objective and measurable time-based criterion might lead us to believe that the process for determining the correct visit status would now be simple. Unfortunately, we are dealing with a messy real-world scenario, where doctors can make different judgments and patients can have an unpredictable hospital course. Physicians are familiar with the issues surrounding the choice of the “correct” admission order. In many hospitals, the Medicare patients in “observation” and those with an “inpatient” order can be on the same floor and even share the same room. From a hospital resource, nurse’s, and physician’s standpoint, the patients are often indistinguishable. While some facilities have observation units often associated with their emergency departments, the elderly and those patients with certain comorbidities can be excluded from these units based on protocols designed to improve outcomes and patient safety.

Additionally, most patients who spend at least one night in the hospital for medical treatment would not think that they could be an “outpatient.” To address this, CMS has produced specific beneficiary information5 and now requires hospitals to provide patients with the Medicare outpatient observation notice (MOON) if patients spend more than 24 hours in observation status.6 Beneficiaries must sign this notice, but unlike those admitted as inpatients, Medicare observation patients have no appeal rights. Recent articles in the lay press highlight the interplay between observation status, out-of-pocket expenses, and impact on postacute care.7,8

Following the implementation of the two-midnight rule, CMS directed the regional Medicare Administrative Contractors to perform audits in every hospital in the country. This has led to system-based processes at most facilities directing the “proper” visit class orders for our patients: direct education to providers, electronic medical record fixes and hard-stops, and real-time communications from the utilization review nurses and staff. These processes, based on a payment rule are burdensome to patients, physicians, and hospital support staff.

It’s not surprising to see that the billing of hospital-based observation care is also a quagmire. The methods and results sections of Sheehy et al.’s article reads like a calculus textbook written in a foreign language on first pass, even to an expert. Adding to an already complex issue, since October 2013, a hospital’s Utilization Review physicians can also “self-deny” Medicare inpatient stays that do not meet the two-midnight rule payment criteria and still bill for most of Part B charges. These cases are sometimes referred to as “Part A to B rebills” and may or may not have been captured in the claims data reported by CMS and reviewed by Sheehy et al. These cases represent another important status change that should be tracked.

There is a multitude of opinions on the pros and cons of observation care as a payment policy, and the data presented by Sheehy et al. is further evidence that the line between inpatient and observation hospitalizations remains blurred and mutable. The authors demonstrate the need for a consistent methodology to define observation stays and ultimately to study them using claims-based data. Simplicity may be the answer, but first, we must know what we are doing, then we can have a debate on whether or not it needs to change.

 

 

Disclosures

The authors have nothing to disclose.

 

Every reader of a certain age will recognize this acronym: ADCVANDIML. In simpler times, we “admitted” to a location: medical intensive care unit, bone marrow transplant unit. At some point, admission orders changed from a synonym for “hospitalize” to chart evidence necessary for inpatient payment to the hospital. In the billing and payment world, “inpatient” and “outpatient” hospitalizations are paid at different rates. Observation stays are one type of “outpatient hospitalization,” a confusing and contradictory term to physicians and patients alike. In their article published in this month’s Journal of Hospital Medicine, Sheehy and colleagues attempt the herculean task of defining a reproducible methodology to identify observation hospital stays using Medicare claims data.1 They highlight the complexity of claims data, the variability of revenue codes used, and the probable high frequency of status changes from outpatient observation to inpatient, and vice-versa, during a single hospitalization. They also argue for reform to simplify payment policy for hospitalized patients.

In October 2013, the Center for Medicare and Medicaid Services (CMS) changed the definition of “inpatient” in the Hospital Inpatient Prospective Payment System rule.2 This change is known colloquially as the “two-midnight rule” and occurred on the heels of several years of Recovery Audit contractor (RAC) retroactive denials of short-stay inpatient payments to hospitals around the country. These denials appear to have been based solely on the visit status under which a claim was billed, rather than a dispute over the actual medical care delivered.3 The RAC audits alleged billions of dollars of improper payment to hospitals and resulted in a log-jam of hundreds of thousands of cases in the federal appeal system.4 The two-midnight rule altered the subjective characterization of an inpatient from patient-based (severity of illness) and physician-based (intensity of service) to an objective, time-based payment definition. For the hospital to submit a claim to Medicare Part A, a medical provider with admitting privileges should expect that the patient will need, for medically necessary reasons, a hospitalization that will span at least two midnights of hospital care. Notable exceptions to the rule include patients undergoing a procedure on the Medicare Inpatient Only list and hospitalizations that include an unplanned mechanical intubation. To receive payment for observation (an outpatient service billed under Part B) the physician must place an observation order in addition to other requirements. At its core, the two-midnight rule is a payment rule, not a patient care rule.

This change in the criteria for an inpatient hospitalization from a subjective to a more objective and measurable time-based criterion might lead us to believe that the process for determining the correct visit status would now be simple. Unfortunately, we are dealing with a messy real-world scenario, where doctors can make different judgments and patients can have an unpredictable hospital course. Physicians are familiar with the issues surrounding the choice of the “correct” admission order. In many hospitals, the Medicare patients in “observation” and those with an “inpatient” order can be on the same floor and even share the same room. From a hospital resource, nurse’s, and physician’s standpoint, the patients are often indistinguishable. While some facilities have observation units often associated with their emergency departments, the elderly and those patients with certain comorbidities can be excluded from these units based on protocols designed to improve outcomes and patient safety.

Additionally, most patients who spend at least one night in the hospital for medical treatment would not think that they could be an “outpatient.” To address this, CMS has produced specific beneficiary information5 and now requires hospitals to provide patients with the Medicare outpatient observation notice (MOON) if patients spend more than 24 hours in observation status.6 Beneficiaries must sign this notice, but unlike those admitted as inpatients, Medicare observation patients have no appeal rights. Recent articles in the lay press highlight the interplay between observation status, out-of-pocket expenses, and impact on postacute care.7,8

Following the implementation of the two-midnight rule, CMS directed the regional Medicare Administrative Contractors to perform audits in every hospital in the country. This has led to system-based processes at most facilities directing the “proper” visit class orders for our patients: direct education to providers, electronic medical record fixes and hard-stops, and real-time communications from the utilization review nurses and staff. These processes, based on a payment rule are burdensome to patients, physicians, and hospital support staff.

It’s not surprising to see that the billing of hospital-based observation care is also a quagmire. The methods and results sections of Sheehy et al.’s article reads like a calculus textbook written in a foreign language on first pass, even to an expert. Adding to an already complex issue, since October 2013, a hospital’s Utilization Review physicians can also “self-deny” Medicare inpatient stays that do not meet the two-midnight rule payment criteria and still bill for most of Part B charges. These cases are sometimes referred to as “Part A to B rebills” and may or may not have been captured in the claims data reported by CMS and reviewed by Sheehy et al. These cases represent another important status change that should be tracked.

There is a multitude of opinions on the pros and cons of observation care as a payment policy, and the data presented by Sheehy et al. is further evidence that the line between inpatient and observation hospitalizations remains blurred and mutable. The authors demonstrate the need for a consistent methodology to define observation stays and ultimately to study them using claims-based data. Simplicity may be the answer, but first, we must know what we are doing, then we can have a debate on whether or not it needs to change.

 

 

Disclosures

The authors have nothing to disclose.

 

References

1. Sheehy AM, Shi F, Kind AJH. Identifying observation stays in Medicare data. J Hosp Med. 2019;14(2):96-100. doi: 10.2788/jhm.3038. PubMed
2. Hospital Inpatient Prospective Payment Systems for Acute Care Hospitals and the Long- Term Care; Hospital Prospective Payment System and Fiscal Year 2014 Rates; Quality Reporting Requirements for Specific Providers; Hospital Conditions of Participation; Payment Policies Related to Patient Status; Final Rule. https://www.gpo.gov/fdsys/pkg/FR-2013-08-19/pdf/2013-18956.pdf. Accessed November 1, 2018.
3. Sheehy AM, Locke C, Engel JZ, et al. Recovery audit contractor audits and appeals at three academic medical centers. J Hosp Med. 2015;10(4):212-219. doi: 10.1002/jhm.2332. PubMed
4. Office of Medicare Hearings and Appeals. Memorandum to OMHA MedicareAppellants. http://www.modernhealthcare.com/assets/pdf/CH92573110.pdf. Accessed November 4, 2018.
5. Center for Medicare and Medicaid Services. Are You a Hospital Inpatient or Outpatient? https://www.medicare.gov/sites/default/files/2018-09/11435-Are-You-an-Inpatient-or-Outpatient.pdf. Accessed November 4, 2018.
6. Center for Medicare and Medicaid Services. Medicare Outpatient Observation Notice website. https://www.cms.gov/Medicare/Medicare-General-Information/BNI/MOON.html. Accessed November 1, 2018.
7. Kodjak, A. How Medicare’s Conflicting Hospitalization Rules MostMe Thousands of Dollars. https://www.npr.org/sections/health-shots/2018/04/20/583338114/how-medicares-conflicting-hospitalization-rules-cost-me-thousands-of-dollars. Accessed November 1, 2018.
8. Schroeder, MO. Have You Really Been Admitted as an Inpatient to the Hospital? https://health.usnews.com/health-care/patient-advice/articles/2018-10-18/have-you-really-been-admitted-as-an-inpatient-to-the-hospital. Accessed November 1, 2018.

References

1. Sheehy AM, Shi F, Kind AJH. Identifying observation stays in Medicare data. J Hosp Med. 2019;14(2):96-100. doi: 10.2788/jhm.3038. PubMed
2. Hospital Inpatient Prospective Payment Systems for Acute Care Hospitals and the Long- Term Care; Hospital Prospective Payment System and Fiscal Year 2014 Rates; Quality Reporting Requirements for Specific Providers; Hospital Conditions of Participation; Payment Policies Related to Patient Status; Final Rule. https://www.gpo.gov/fdsys/pkg/FR-2013-08-19/pdf/2013-18956.pdf. Accessed November 1, 2018.
3. Sheehy AM, Locke C, Engel JZ, et al. Recovery audit contractor audits and appeals at three academic medical centers. J Hosp Med. 2015;10(4):212-219. doi: 10.1002/jhm.2332. PubMed
4. Office of Medicare Hearings and Appeals. Memorandum to OMHA MedicareAppellants. http://www.modernhealthcare.com/assets/pdf/CH92573110.pdf. Accessed November 4, 2018.
5. Center for Medicare and Medicaid Services. Are You a Hospital Inpatient or Outpatient? https://www.medicare.gov/sites/default/files/2018-09/11435-Are-You-an-Inpatient-or-Outpatient.pdf. Accessed November 4, 2018.
6. Center for Medicare and Medicaid Services. Medicare Outpatient Observation Notice website. https://www.cms.gov/Medicare/Medicare-General-Information/BNI/MOON.html. Accessed November 1, 2018.
7. Kodjak, A. How Medicare’s Conflicting Hospitalization Rules MostMe Thousands of Dollars. https://www.npr.org/sections/health-shots/2018/04/20/583338114/how-medicares-conflicting-hospitalization-rules-cost-me-thousands-of-dollars. Accessed November 1, 2018.
8. Schroeder, MO. Have You Really Been Admitted as an Inpatient to the Hospital? https://health.usnews.com/health-care/patient-advice/articles/2018-10-18/have-you-really-been-admitted-as-an-inpatient-to-the-hospital. Accessed November 1, 2018.

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Journal of Hospital Medicine 14(2)
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Journal of Hospital Medicine 14(2)
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129
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129
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